How to Create an Effective Business Delivery Strategy

In this guide, we will learn simple tips on how to create an effective business delivery strategy.

What Is a Business Delivery Strategy?

A business delivery strategy is a document that focuses on how to deliver a business goal.

Usually, it has the aim to create a common understanding of the organization’s goals and how they will be achieved. It can also be for a specific project or a specific area of the company.

Business delivery strategy documents are sometimes also referred to as business process strategy, business process design document, business process map, or simply a business process document.

A business delivery strategy is a plan of action for achieving organizational goals and objectives. 

It’s a roadmap that provides direction and guidance for the IT department’s strategic planning. 

In other words, it takes into account the development of information systems and their role in achieving business goals.

4 Tips to Create an Effective Business Delivery Strategy

In order to create an effective business delivery strategy, you need to consider the following steps:

Gather the facts you need

Ask why you need to create the business delivery strategy. Determine the purpose of the document. 

Are you trying to define your existing processes? Do you want to create a strategy for a new area of your company? Are you preparing for an upcoming project that requires process design? 

Whatever your goal is, you will definitely need to collect some information that will be helpful in defining the processes.

Define the process flow

Now that you know what you are doing, it is time to define the process flow. 

Business delivery strategies can be very different depending on who they are for and what they are supposed to do. 

For example, if you are writing a business delivery strategy for an existing process, it is more about documenting your current process than designing it. 

On the other hand, if you are creating a strategy for a new area or if you are preparing for a future project, then process design will be more important than documentation.

Find the right level of detail

After identifying your purpose and defining your process flow, it is time to select an appropriate level of detail for your business delivery strategy. 

The right level of detail depends on what kind of document this is going to be and what it needs to achieve. 

If this is going to be a high-level document that only explains the principles and ideas behind a certain process, then less detail is needed. 

On the other hand, if this is going to be a detailed description of every step in a process, then more detail is required.

Define their goals and objectives

It is impossible to design successful processes without clear goals and objectives. In order to create effective strategies, you also need goals and objectives. 

For example, if you want to make sure that customers always get their orders on time, then your primary goal should be defining how this will be achieved. 

You would also want to find ways how it can be measured and verified along with documenting each step.

In order to measure your performance, you need indicators that will reflect your goals. It is important to define those indicators as early as possible. 

Conclusion

Business delivery strategy guides the company in achieving its goals and objectives. It is a roadmap that provides direction and guidance for IT departments’ strategic planning.

In other words, it takes into account the development of information systems and their role in achieving business goals.